Store Policy
Ordering Times
Stock orders ship the 15 day after payment clears. Orders will vary in delivery time depending on delivery location. On average contingent U.S customers can expect delivery in 10-15 business days.
Shipping Claims
Woven.Furniture guarantees 100% safe delivery. In the event of shipping damage, Woven Furniture will replace your shipment and file a claim with the carrier on your behalf. Upon receiving your shipment, carefully inspect the carton for any gouges, marks or holes. A distressed carton is a potential sign of damaged goods within the carton. Woven Furniture will handle the damaged claims for its shipments only if the receiver (customer) notes the condition of the carton and the condition of the contents of the carton at the time of delivery.
Prepare For Delivery
Please check your entrances and hallway sizes prior to ordering to ensure your purchase will fit through the areas of your home. Many of our items exceed 80lbs, know the size and weight of your arriving purchase. Our white glove home delivery service guarantees excellent service so that your products arrive in perfect condition. Carriers usually provide an approximate time frame for delivery; please allow for the carrier to be earlier or later than the estimated time.
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Payments Methods
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- Master Card
- Visa
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